How to Slot a Course via Prioritize Eligible Courses
Posted: October 3, 2025 at 3:12 pm
Open the student’s audit and confirm that you are viewing the “official” version. Scroll to the requirement for which you want to slot a course via Prioritize Eligible Courses. Select the ellipses Select “Prioritize Eligible Courses” Prioritize Eligible Courses Search for and select the course you want to prioritize Add a justification Select Submit Check […]
Who do I contact with questions about the exceptions or the workflow functionality?
Posted: May 30, 2025 at 10:14 am
Please send your questions to the OUR at: [email protected].
How long with the exception workflow process take?
Posted: May 30, 2025 at 10:12 am, Last Updated: November 5, 2025 at 2:09 pm
The submitted or approved requests will appear in an approvers queue in real time. The approval processing time will depend on how quickly Level 1, Level 2, and OUR approvers take to review and approve the request. We anticipate that the processing time will be much faster than the previous PDF process.
What happens if an exception request is denied?
Posted: May 30, 2025 at 10:04 am, Last Updated: November 5, 2025 at 2:15 pm
The request will not move forward in the workflow and will not appear as completed in the audit. Once the student’s audit refreshes, the denied exception request will disappear from the audit. All denied requests will still be visible in the student’s Requests tab. Within the Requests tab you can click on the denied request […]
What should an advisor do if they submitted a request by mistake, or realize the request needs to be edited after submitting?
Posted: May 30, 2025 at 9:59 am, Last Updated: November 5, 2025 at 2:15 pm
Navigate to your “Requests” tab, select the specific exception request. The pending request will open. Select “Cancel Request”. You will now be able to make changes and resubmit. Note: If you need to change a submitted request, you will need to cancel and start over.
Is it possible to initiate exception requests in a batch?
Posted: May 30, 2025 at 9:56 am
No, exceptions must be submitted individually. If a department has a frequent need for batch exceptions, the OUR recommends reviewing the curriculum and submitting updates to the University Catalog as necessary. Retroactive requirement updates allow the department to make certain curriculum changes to older catalog years, which can alleviate the need for batch exceptions in […]
Can advisors submit exception requests for Milestones in the degree audit?
Posted: May 30, 2025 at 9:54 am, Last Updated: November 5, 2025 at 2:16 pm
No. The OUR Degree Compliance team will process Milestones during degree conferral review. Milestones are indicated in the degree audit with a flag symbol.
Should advisors enter internal notes and add supporting documentation to exception requests?
Posted: May 28, 2025 at 4:45 pm, Last Updated: November 5, 2025 at 2:16 pm
There are a few options for adding notes when submitting an exception request. A justification field is required as part of the exception request. It provides space for advisors to add a description of their request. The justification text should be brief and is used to describe the exception. Internal notes are optional, and provide […]
Exception Workflow in the Mason Degree Audit
Posted: May 28, 2025 at 3:45 pm, Last Updated: November 7, 2025 at 3:37 pm
Workflow Routing Steps Advisor Submits Exception Request Level 1 Approvers (Department level) Equivalent to the Department signature on the Sub/Waiver PDFs Exceptions applied to Mason Core and Degree-level requirements are routed to Undergraduate Education for approval Level 2 Approvers* (College level) Equivalent to the Dean signature on the Sub/Waiver PDFs Exceptions applied to Mason Core […]
How to Submit an Exception Request
Posted: May 28, 2025 at 3:19 pm, Last Updated: November 7, 2025 at 1:53 pm
Open the student’s audit and confirm that you are viewing the “official” version. Scroll to the requirement for which you want to request an exception. Select the ellipses Select “Request an Exception” Select the type of Workflow you will use. Mason Core Exceptions Workflow should be selected for: Exception requests for Mason Core Requirements (more […]