Can I edit my Mason 360 display name?

Posted: December 7, 2021 at 10:27 am

Yes, you may edit your email display name by following the “How do I update my Mason  360 display name?” instructions.   Go to your Account/Profile  Select ‘Edit Profile’ on the drop-down menu  Under the ‘Basics’ section, edit the ‘First Name’ field  Enter in your chosen name  To save, select the ‘Save’ button   

Who meets the criteria for the Reserved Seats for Fall 2021 classes?

Posted: April 7, 2021 at 4:36 pm

Reserved Seating in Fall 2021 is intended for incoming students. To meet the criteria to register for a reserved seat in a 100- or 200-level section, the student must be admitted at the Undergraduate level and have a Admit Term of 202170 – Fall 2021.

There are open seats, but I received a Reserved-Closed error during registration? What does this mean?

Posted: April 1, 2021 at 5:24 pm, Last Updated: April 6, 2021 at 3:53 pm

“Reserve-Closed” means that the course is full due to reserved seating, and you are not eligible to register for one of the reserved seats. You may search for a different section of the course or wait until the reserve seating period expires to determine if there are remaining seats available.   

When will reserved seats expire and be available for general registration?

Posted: April 1, 2021 at 5:24 pm, Last Updated: July 15, 2021 at 12:56 pm

The reserved seat period will expire on Thursday, July 15, 2021.  Any remaining seats will be released for general registration.   

Can I waitlist for a course with reserved seating?

Posted: April 1, 2021 at 5:23 pm, Last Updated: April 2, 2021 at 11:00 am

No, waitlists are not available on courses with reserved seating.

Will incoming students be able to register for available seats once the reserve has been reached?

Posted: April 1, 2021 at 5:23 pm, Last Updated: April 2, 2021 at 4:48 pm

Yes, incoming students will be allowed to register once the reserve capacity has been reached if there are available unreserved seats.   

What happens if I do not meet the reserve eligibility requirements for the reserve seats? Can I still register?

Posted: April 1, 2021 at 5:22 pm, Last Updated: April 2, 2021 at 4:48 pm

During registration, the system will identify students who meet the requirements for the reserved seats, and those students will have priority to register for the course.  If there are available unreserved seats, you may register.  After the reserved seat period expires, any remaining seats will be made available for general registration.   

How do I know if a course I want to enroll in has reserved seats?

Posted: April 1, 2021 at 5:20 pm, Last Updated: April 3, 2021 at 2:29 pm

Any course with reserved seats will be indicated by the seat count in the Reserved Seat column in Patriot Web.  There will be two indicators with a count to display the available seats in each group (unreserved, reserved). Registration Navigation Instructions are available to guide you.  

I’m receiving a different error when registering for my courses? How can I resolve this?

Posted: April 1, 2021 at 5:11 pm, Last Updated: April 3, 2021 at 2:29 pm

A list of common registration errors and resolutions is available at https://registrar.gmu.edu/topics/common-registration-error-messages/.   

My diploma was damaged during shipment

Posted: February 17, 2021 at 4:19 pm, Last Updated: February 23, 2022 at 3:21 pm

For graduates beginning in Fall 2020: Your credential is a representation of all your hard work, and we know how important it is that this document arrives in pristine condition. If damage occurred in transit, our vendor will be happy to send a replacement. Just snap a quick picture of the damaged item and email […]