I received an ‘Out of Sync’ error. What do I do?

Posted: August 31, 2017 at 12:56 pm, Last Updated: September 12, 2017 at 11:09 am

When you select Edit Course you may occasionally see the following error message: Out of Sync The record in CourseLeaf does not match the record in Banner. This means that a mismatch was found between the data in CIM and the data in Banner. Please exit out of that window and contact the Registrar’s Office with the course […]

I’ve submitted a proposal but I need to make changes, how do I do that?

Posted: July 24, 2017 at 9:14 am, Last Updated: July 24, 2017 at 9:20 am

If you have already hit Start Workflow on your proposal, you will need to see where it is in workflow and contact that person to have them roll the proposal back to you so that you can make changes. Keep in mind that once a proposal is rolled back, it must complete all of the […]

Can I start a proposal and go back later to edit it?

Posted: July 24, 2017 at 9:11 am

If you are in the middle of creating a new course or program or editing an old one, you can click the Save button at the bottom to Save your work. Once you have completed all changes and want the proposal to move forward, you must click Start Workflow to submit the proposal. You can […]

How do I get access to CIM?

Posted: July 12, 2017 at 3:28 pm

Register for a training session here!

The course details I see in CIM do not match what I see in the published catalog. Which one is correct?

Posted: July 12, 2017 at 3:06 pm, Last Updated: July 14, 2017 at 3:31 pm

Once the catalog is published, all changes approved after that date will be rolled to the next available edition of the catalog. The discrepancy may be because the course was updated in CIM after the catalog was published. You should rely on the record in CIM for the latest version. If you believe the error […]

I never received an email notification for a specific proposal.

Posted: July 12, 2017 at 2:59 pm

Try the following: Confirm that the email did not land in your spam/junk folder. Confirm that you did not already set up a rule in Outlook for your emails to automatically file into a folder. Confirm that you are listed on that role. Once you have checked all three of the above, email the Registrar’s […]

I cannot find the correct department from the ‘Impacted Department’ drop-down list.

Posted: July 12, 2017 at 2:54 pm

Departments listed in this menu match the official SCHEV-designated departments built in Banner. Use the catalog to verify that you are looking for the correct department. For programs: Go to the University Catalog. Search for the program you are creating a proposal for. Beneath the program title, you will see a list of links which […]

I should be assigned to a Role but I am not.

Posted: July 11, 2017 at 4:56 pm, Last Updated: July 14, 2017 at 3:33 pm

Contact your college catalog contact.

I already approved a proposal but I realized I have to make a change to it. What do I do?

Posted: July 11, 2017 at 4:30 pm

Once you approve a proposal and it drops out of your approval queue, you will be unable to edit it. If the proposal is still mid-workflow, you can contact the individual who currently has the proposal and ask them to either: make the change for you. roll the proposal back to you so you can […]

How do I modify a course number?

Posted: July 11, 2017 at 4:22 pm

If the course you are trying to modify is still active, you must submit a proposal to Deactivate the current number, and then create a proposal to create a New course under the new number. When creating the New course under the new number, you do not have to recreate all the course details. Instead: […]